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FAQ

FAQ

Q:Do you have products in stock?


        A:Some are in stock with regular style,it is advisable for you to customize the products according to yourspecial request of the project.

 

Q:Please offer me the quotation


       A:Since our products are customized,the price is based on your specific style,dimension and craft etc.In order to give you a better price please tell us more details about your item.

 

Q:How many colors of acrylic i can choose?And how about the thickness?


       A:We can do the acrylic products in many colors.And we can offer the different thickness (1mm to 100mm).If you want to know more details,pls contact us.

 

Qwhat is your MOQ?


       A:Since our products are customized,small order can be accept.No MOQ limited.


Q:How long is the delivery time?


       A:Normally the delivery time is about 15 working days.It depends on your project,such as the style,the size,quantity and workmanship etc.


Q:what is your payment terms?


       A:We accept cash,T/T and western union.

 

Q: What kind of files do you accept for printing?

 

A: PDF, Core Draw, high resolution JPG

 

Q: Can you do the design for us?

 

A: Yes.We have a professional team having rich experience in acrylic design and manufacturing.

Just tell us your ideas andwe will carry out your ideas into perfect acrylic product. It does not matter if you do not have someone to complete files.

Send us high resolution images, your logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.

Q: How long can I expect to get the sample?

 

A: After you send us confirmed files,the samples will be ready for delivery in 5-7 days.The samples will be sent to you via expressand arrive in 3-5 days.

You can use your own express account or prepay us if you do not have an account.

 

Q: What about the lead time for mass production?

 

A: It depends on the order quantity and the season you place the order. The lead time of MOQ is about 10 to15 days.

 

Q: What is your terms of delivery?

 

We accept EXW, FOB, CIF and so on. You can choose the one which is the most convenient or cost effective for you.

 

 


 
Xiamen Tmore Import & Export Co., Ltd.   Address: 2F, No. 173 Xingqian Road, Mei District, Xiamen